SHIPPING POLICY

At Edge Goods Warehouse, we aim to provide you with reliable and affordable shipping options for all your purchases. Our shipping methods and associated costs are as follows:

  • Standard Shipping: Delivery within 5-14 business days. Shipping costs vary based on order size and destination.
  • Expedited Shipping: Delivery within 2-3 business days. Additional shipping costs apply.
  • Overnight Shipping: Next business day delivery. Additional shipping costs apply.

Note: Shipping times are estimates and may vary due to unforeseen circumstances.

Order Processing Time

  • Orders are processed and shipped within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

International Shipping

We currently offer international shipping to select countries. Shipping costs and delivery times vary based on the destination country and shipping method chosen at checkout.

Customs and Import Duties:

  • International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and are not included in the shipping cost.
  • Customs policies vary by country; please contact your local customs office for more information.

Shipping Restrictions

  • Some items may be subject to additional shipping restrictions due to their size, weight, or destination.

Tracking Your Order

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the tracking number provided on the carrier’s website.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date.
  • Provide your order number and details of the issue. We will work with the carrier to resolve the problem and arrange for a replacement or store credit.

Returns and Exchanges

  • Please refer to our Return Policy for details on how to return items for store credit.
  • Shipping costs for returned items are the responsibility of the customer unless the return is due to a damaged or defective item.

Customer Service

For any questions or concerns regarding shipping, please contact our customer service team:

  • Email: edgegoodswarehouse@gmail.com or edgegoodswarehouse@hotmail.com
  • Phone: (615) 506-8992
  • Business Hours: Monday to Friday, 9 AM - 5 PM

We strive to ensure your shopping experience with Edge Goods Warehouse is smooth and satisfactory. Thank you for choosing us for your shopping needs!