Shipping policy
Edge Goods Warehouse Shipping Policy
Last Updated: October 26, 2026
At Edge Goods Warehouse, we are committed to providing a reliable, transparent, and convenient shopping experience. This Shipping Policy explains our shipping methods, processing times, delivery estimates, international shipping, tracking, and customer support.
1. United States Shipping
We offer shipping throughout the United States for eligible products.
Free Economy Shipping
Eligible U.S. orders totaling $50 or more qualify for free Economy shipping when that option is available for the products purchased.
Orders below $50 are subject to shipping charges calculated at checkout.
Additional shipping options, including Standard shipping, may be available depending on the products ordered, fulfillment provider, and delivery destination.
All available shipping charges are displayed during checkout before payment.
2. Order Processing and Delivery Times
Order processing and delivery times vary depending on the product, supplier, inventory availability, and shipping destination.
Estimated delivery times are provided during checkout when available.
Please note:
- Processing times may vary by supplier.
- Orders placed on weekends or holidays may require additional processing time.
- Delivery estimates are not guaranteed arrival dates.
- Weather conditions, carrier delays, customs processing, and other circumstances beyond our control may affect delivery.
3. International Shipping
Edge Goods Warehouse offers international shipping to supported destinations where our suppliers and shipping carriers can reliably fulfill orders.
International shipping availability, costs, and delivery times vary by product and destination.
Some products may not be eligible for international shipping.
Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise indicated at checkout, these charges are the customer’s responsibility.
Customers are responsible for reviewing applicable import requirements in their destination country.
4. Orders Containing Multiple Products
Edge Goods Warehouse works with different suppliers and fulfillment providers.
Orders containing multiple products may be shipped separately and may arrive on different dates.
Depending on the fulfillment providers involved, separate shipping charges may apply.
Shipping charges and available delivery methods are calculated during checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email.
Tracking information will be provided when available from the shipping carrier or fulfillment provider.
Please allow time for tracking information to become active after shipment.
If you have not received tracking information or need assistance locating your order, contact our customer-service team.
6. Shipping Restrictions
Certain products may have shipping restrictions based on their size, weight, materials, supplier requirements, or destination.
If an item cannot be shipped to your selected destination, the available shipping options may be limited or unavailable during checkout.
7. Lost, Delayed, or Damaged Packages
If your package is significantly delayed, lost, or arrives damaged, please contact our customer-service team.
For lost or damaged packages, we request that you contact us within seven days of the expected delivery date or discovery of damage, where reasonably possible.
Please provide:
- Your order number.
- A description of the issue.
- Photographs of damaged products or packaging, when applicable.
- Any available tracking information.
We will review the issue and work with the shipping carrier or fulfillment provider to determine an appropriate resolution.
Depending on the circumstances and applicable law, resolutions may include a replacement, refund, or store credit.
This reporting request does not limit any rights available under applicable consumer-protection laws.
8. Returns and Exchanges
For information about returns, exchanges, and eligibility for store credit, please review our Return and Refund Policy.
Return shipping costs may be the customer’s responsibility unless the return is due to an incorrect, damaged, or defective item, or applicable law requires otherwise.
9. Customer Service and Shipping Support
For questions about shipping, delivery, tracking, missing packages, or your order, please contact us.
Business Name: Edge Goods Warehouse
Customer Service Email: edgegoodswarehouse@gmail.com
Phone: (615) 506-8992
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time
Website: https://edgegoodswarehouse.com
Please include your order number when contacting us regarding an existing purchase.
10. Shipping Policy Updates
Edge Goods Warehouse reserves the right to update this Shipping Policy to reflect changes in shipping providers, fulfillment arrangements, delivery services, or applicable requirements.
Updates will be published on our website. Changes will not retroactively alter shipping terms already agreed upon for existing orders unless permitted by applicable law.
Thank you for shopping with Edge Goods Warehouse!